Simplify Incident Management with PITS®
A secure, web-based system that helps libraries report, track, and manage patron incidents with clarity and consistency.
Secure Online Reporting
Create and submit incident reports directly in a safe, web-based application.
Customizable Incident Tracking
Tailor descriptions, incident types, and follow-up actions to match your library’s policies.
Attach Files & Documents
Upload images, documents, and other files to incident reports and perpetrator records.
Automatic Staff Notifications
Incident alerts are routed automatically to the appropriate staff members for timely action.
Built-In Dashboard & Search
Organize and quickly access reports, perpetrators, and current suspensions with an intuitive dashboard.
Permissions & Reporting Control
Set granular user permissions and generate detailed statistical reports to support decision-making.
