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Library Patron Venue & Museum Pass Reservations - ePASS

ePASS Features

  • Restriction of passes based on age, zip code, patron type, and more.
  • Reservation may be canceled by patron before pass date or canceled by library staff.
  • Book lists can be attached to venue offers.
  • Reservation reports and usage reports are available by venue and organization.
  • QR codes utilized containing patron's information
  • Mobile ready, device responsive.
  • Administration can be centralized or shared with venues and other libraries.
  • Multiple settings per library available and different logo images shown based on library affiliation.
  • Library can "brand" the service.
  • Email confirmations sent to patrons for each reservation made.

ePASS Demo Video

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ePASS Features

  • Venue offers displayed based on patron criteria including currently reserved passes.
  • Venue offers can be set based on how many passes the venue wants to offer per day/week/year/one-time use.
  • Venue offers also can be limited to how many times a patron has taken the offer
  • Venue offers include type of pass, description of offer, venue description and map, venue dates available (open/closed) and images.
  • Venue offers can be set for a specific date range of availability and offers are only shown for the venue's open dates.
  • Multiple offers per venue are available.
  • Hosted platform.
  • Patron authentication with SIP2 protocol and ILS Patron APIs.

ePASS How-To Guide Now Available!

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>ePASS - Library Patron Museum & Venue Pass Reservations

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ePASS - Library Patron Museum & Venue Pass Reservations

Developed in partnership with Contra Costa Count Library (CA) and branded as Discover and Go, ePASS is a nationally recognized partnership between libraries and museums offering library cardholders from every community, age group and economic background free and low-cost tickets to world-class museums, theatres, aquariums, zoos and science centers. The program allows cultural venues to reach out to people who haven't visited them or don't know about them; enables libraries to bridge the gap between books and hands-on cultural experience; and offers the public the chance to explore fun cultural opportunities.

ePASS gives libraries a quick and easy way for library patrons to reserve and use passes for local cultural venues, such as museums, theaters, zoos or historical sites. The ePASS online anywhere/anytime library patron museum and venue pass reservations system creates virtual passes that are made available on the desktop or via mobile web browser, eliminating the need for staff intervention or patron inconvenience that comes with handling physical passes.

Each library has complete control of branding within ePASS, allowing you to match your current website's style and colors. Options include the addition of reading lists that are specific to a venue or exhibition, deepening the patron’s connection with both the library and its partners. Each venue has complete control over the number and type of passes they offer, and can restrict passes based on the patron's age, zip code, library affiliation, and more.

The ePASS library patron museum and venue pass reservations system also provides robust reporting and statistical information for your library and for your cultural partners on pass requests.

If you are currently using valuable staff time and energy to manage passes, or simply want to build community relations and provide more services to your patrons, ePASS is the library patron museum and venue pass reservations solution for you.

What are people saying about ePASS

From Librarians... "With the Discover and Go program, patrons of Contra Costa Libraries now get free or reduced cost access to many of the Bay Area's best museums and cultural attractions, thereby proving that libraries are portals to the world. The on-line convenience of Discover and Go distinguishes it from similar programs nationwide. Contra Costa attracted 30+ venues to partner with."

From Users... "As an unemployed single parent with a 10 year old, I was thrilled to hear about Discover and Go. It's a fantastic opportunity to get my son and his friends to educational venues that are fun, which I would not have otherwise been able to afford. A big thanks for CCC Lib for coordinating that resource."

ePASS - Library Patron Museum & Venue Pass Reservations

Developed in partnership with Contra Costa Count Library (CA) and branded as Discover and Go, ePASS is a nationally recognized partnership between libraries and museums offering library cardholders from every community, age group and economic background free and low-cost tickets to world-class museums, theatres, aquariums, zoos and science centers. The program allows cultural venues to reach out to people who haven't visited them or don't know about them; enables libraries to bridge the gap between books and hands-on cultural experience; and offers the public the chance to explore fun cultural opportunities.

ePASS gives libraries a quick and easy way for library patrons to reserve and use passes for local cultural venues, such as museums, theaters, zoos or historical sites. The ePASS online anywhere/anytime library patron museum and venue pass reservations system creates virtual passes that are made available on the desktop or via mobile web browser, eliminating the need for staff intervention or patron inconvenience that comes with handling physical passes.

Each library has complete control of branding within ePASS, allowing you to match your current website's style and colors. Options include the addition of reading lists that are specific to a venue or exhibition, deepening the patron’s connection with both the library and its partners. Each venue has complete control over the number and type of passes they offer, and can restrict passes based on the patron's age, zip code, library affiliation, and more.

The ePASS library patron museum and venue pass reservations system also provides robust reporting and statistical information for your library and for your cultural partners on pass requests.

If you are currently using valuable staff time and energy to manage passes, or simply want to build community relations and provide more services to your patrons, ePASS is the library patron museum and venue pass reservations solution for you.

What are people saying about ePASS

From Librarians... "With the Discover and Go program, patrons of Contra Costa Libraries now get free or reduced cost access to many of the Bay Area's best museums and cultural attractions, thereby proving that libraries are portals to the world. The on-line convenience of Discover and Go distinguishes it from similar programs nationwide. Contra Costa attracted 30+ venues to partner with."

From Users... "As an unemployed single parent with a 10 year old, I was thrilled to hear about Discover and Go. It's a fantastic opportunity to get my son and his friends to educational venues that are fun, which I would not have otherwise been able to afford. A big thanks for CCC Lib for coordinating that resource."

List of ePASS Libraries

  • Discover & Go (California)

    • Alameda County Library
    • Alameda Free Public Library
    • Benicia Public Library
    • Berkeley Public Library
    • Burlingame Public Library
    • Butte County Library
    • Contra Costa County Library
    • County of Los Angeles Public Library
    • Daly City Public Library
    • Dixon Public Library
    • Hayward Public Library
    • Livermore Public Library
    • MARINet
    • Mendocino County Library
    • Menlo Park Library
    • Monterey Public Library / Pacific Grove Public Library
    • Mountain View Public Library
    • Napa County Library
    • Napa Valley College McCarthy Library
    • Oakland Public Library
    • Palo Alto City Library
    • Pleasanton Public Library
    • Redwood City Public Library
    • Richmond Public Library
    • Sacramento Public Library
    • Salinas Public Library
    • San Benito County Free Library
    • San Bruno Public Library
    • San Francisco Public Library
    • San Jose Public Library
    • San Leandro Public Library
    • San Mateo City Public Library
    • San Mateo County Library
    • Santa Clara City Library
    • Santa Clara County Library
    • Santa Cruz Public Libraries
    • Solano College Library
    • Solano County Library
    • Sonoma County Library
    • South San Francisco Library
    • St. Helena Public Library
    • Stockton-San Joaquin County Public Library
    • Sunnyvale Public Library
    • Yolo County Library
    • My Discovery Pass (Oregon)

    • Multnomah County Library (OR)
    • Cultural Pass (Oregon)

    • Banks Public Library
    • Beaverton City Library
    • Cedar Mill Community Library
    • Cornelius Public Library
    • Forest Grove City Library
    • Garden Home Community Library
    • Hillsboro Brookwood & Shute Park Libraries
    • North Plains Public Library
    • Oregon College of Art & Craft
    • Sherwood Public Library
    • Tigard Public Library
    • Tualatin Public Library
    • Tuality Healthcare Library
    • West Slope Community Library
  • My Discovery Pass (Oregon)

    • Multnomah County Library (OR)
  • Cultural Pass (Oregon)

    • Banks Public Library
    • Beaverton City Library
    • Cedar Mill Community Library
    • Cornelius Public Library
    • Forest Grove City Library
    • Garden Home Community Library
    • Hillsboro Brookwood & Shute Park Libraries
    • North Plains Public Library
    • Oregon College of Art & Craft
    • Sherwood Public Library
    • Tigard Public Library
    • Tualatin Public Library
    • Tuality Healthcare Library
    • West Slope Community Library